Product Support Engineer/Assistant

Key Responsibilities

• Support production by attending material calls, monitoring material lists and ensuring a continuity of supply.
• Liaise closely with the project team to monitor the AVL status, and co-ordinate qualification of new parts.
• Maintain BOM's.
• Liaise with Contract Manufacturer/Parent Company and attend project meetings.
• Co-ordinate the tracking and setting of priorities relating to the approval process.
• Update access database with lead times and test information.
• Liaise with suppliers.
• Write reports and register suitability via an access database.
• Write Engineering Change Orders and submit to Support Systems Administrator.
• Liaise with team to drive product to production status
• Liaise with Kitting to obtain sample for component appraisal
• Liaise with Kitting to obtain parts for builds at Contract Manufacturer's, usually done via a CTB list which identifies required parts.
• Monitor deviations on projects where controlled runs of parts are being carried out.

Education and Experience Required

• Working with databases and excel
• Ability to work with precision and keep track of a multitude of tasks
• Working with Bills of Material.
• Writing reports.
• Good Knowledge/Understanding of electronic components.
• Good verbal and written communication skills.
• Must have good attention to detail.
• BE in EE/ ECE or equivalent with one to three years of experience in BOM management using tool like Agile.